Cloud
- How long do the files in my account last?
- There is no time limit.
- Do I have a download or upload traffic limit?
- No limit on download or upload traffic.
- What is the maximum limit for a file?
- The maximum limit is 1.5 GB.
- If I have technical problems, who can I contact?
- Just go to the official website, in the contact us section and select the customer service department.
- How long will it take for my account to be activated?
- The waiting time is 12/24 hours.
- Can I merge multiple clouds together?
- Yes of course you need to report it before buying a product to team support.
Payments
- What payments are accepted on the site?
- For the moment it is only PayPal.
- Can I receive a refund if I don't like the product?
- Yes within 14 days from the day of delivery of the account. (100% refund) After this date the payment will not be refunded.
Software
- Where can I download the apollocloud software?
- It will be sent in the email with the login credentials.
- On which OS can I install the apollocloud software?
- On Windows, Linux and MacOs (requires java installed)
- If I lose my account login username/password?
- Just go to the official website, in the contact us section and select the customer service department.
